Valpro Support and Warranty Info

VALPRO WARRANTY INFORMATION

LIMITED ORIGINAL COMMERCIAL EQUIPMENT WARRANTY, TERMS & CONDITIONS

DOWNLOAD WARRANTY AS A PDF DOCUMENT – CLICK HERE

 

TWO-YEAR PARTS & LABOR LIMITED WARRANTY
VALPRO warrants to the original purchaser of every new VALPRO unit, the cabinet and all parts thereof, to be free from defects in material or workmanship, under normal and proper use and maintenance service as specified by VALPRO, and upon proper installation (indoor only) and start-up in accordance with the instruction manuals supplied with the product. Regardless of actual installation date, the warranty start date shall not exceed twenty-four (24) months from shipment date from VALPRO. Any part covered under this warranty that is determined by VALPRO to have been defective within two (2) years after shipment date is limited to the repair or replacement, including labor charges, of defective parts or assemblies. VALPRO reserves the right to examine any product claimed to be defective, and deny payment for repair of said product deemed not defective. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by VALPRO. Any service requested outside of a servicer’s normal working hours will be covered under this warranty at the normal service rate. Warranty does not cover standard wear parts which include door gaskets. Warranty also does not cover issues caused by improper installation, abnormal use, damage by third parties, alterations or lack of basic preventative maintenance which includes regular cleaning of condenser coils and filters. Warranty service is limited to the continental United States and Canada.


FIVE-YEAR COMPRESSOR REPLACEMENT LIMITED WARRANTY
In addition to the two (2) year warranty stated above, Valpro Commercial Refrigeration (Allied Manufacturing, Inc.) warrants its compressor to be free from defects in both material and workmanship under normal and proper use and maintenance service for a period of three (3) additional years or (5) years from the shipment date.

The three (3) year extended compressor warranty covers the compressor part only, and does not include any other parts, components and excludes labor charges involved with the replacement of the compressor. The purchaser will have the sole responsibility and bear all expenses including removing and reinstalling the replacement compressor. This extended compressor warranty shall apply only within the continental United States and Canada.


134A/404A/HYDROCARBON COMPRESSOR LIMITED WARRANTY
The compressor warranty detailed above will be voided if the following procedure is not adhered to:
1. The system contains different refrigerant other than manufacturers’ original refrigerant and polyolester lubricant. The polyolester lubricant has rapid moisture absorbing qualities. If long exposure to ambient conditions occurs, the lubricant must be removed and replaced with new lubricant. Failure to comply with the recommended lubricant specification will void the compressor warranty.
2. Drier replacement is important and must be changed when a system is opened for servicing. The new drier must also meet the same specifications as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system.



WHAT IS NOT COVERED BY THIS WARRANTY

Valpro Commercial Refrigeration’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.

I. COMMERCIAL USE ONLY WARRANTY: Valpro assumes no liability for parts or labor coverage for any circumstance for units installed in non-commercial or residential applications. All Valpro units are designed for commercial use, not residential use.
II. INDIRECT OR CONSEQUENTIAL DAMAGE: Valpro is not responsible for economic loss, profit loss or special, indirect or consequential damages, including without limitation, losses or damages arising from food or product spoilage claims, whether or not, they were caused by refrigeration failure.
III. IMPROPER USAGE: Valpro is not responsible for parts or labor coverage for component failure and or other damages resulting from improper usage, installation or failure to clean and/or maintain the unit as set forth in the user’s manual provided with this unit.
IV. WARRANTY IS NOT TRANSFERABLE
V. RELOCATION OF UNIT FOR REPAIR: Valpro is not responsible for the cost to move the unit for any reason from its position of operation on the customer’s premises to make a warranty repair.
VI. ALTERATION, NEGLECT, MISUSE, ABUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD.


Valpro is not responsible for malfunctions due to alteration, neglect misuse, abuse, accident, damage during transit or installation, fire, flood, storm, and/or other acts of God. Valpro is not responsible for any improper electrical connections resulting from electrical power failure, use of extension cords, and low voltage drops to the unit.
Claims: All claims for parts or labor must be made directly through Valpro Commercial Refrigeration (Allied Manufacturing, Inc.). All claims need include: product model number, product serial number, proof of purchase with purchase date, and all pertinent information supporting the alleged defect. For warranty eligible compressor replacement the compressor tag must be returned to Valpro Commercial Refrigeration (Allied Manufacturing, Inc.) accompanied by the above listed necessary information. Any return authorizations shall be on the basis of transportation charges prepaid. A Valpro provided authorization number is required before the return of any parts or equipment.


IN NO EVENT SHALL VALPRO COMMERCIAL REFRIGERATION (ALLIED MANUFACTURING, INC.) BE LIABLE FOR CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES. THE REMEDIES OF THE PURCHASER SET FORTH HERIN ARE EXCLUSIVE AND THE TOTAL LIABILITY OF VALPRO COMMERCIAL REFRIGERATION, WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE, INDEMNIFICATION, STRICT LIABILITY, TORT OR OTHERWISE SHALL NOT EXCEED THE PURCHASE PRICE OF THE COMPONENT UPON WHICH LIABILITY IS BASED. VALPRO COMMERCIAL REFRIGERATION SHALL HAVE NO OBLIGATION OR LIABILITY FOR CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO INDIRECT, PUNITIVE DAMAGES, LOSS OF USE, LOSS OF PRODUCT, DOWNTIME OR LOST PROFITS, ARISING OUT OR, RELATED TO OR CONNECTED IN ANY WAY WITH THE PRODUCT OR ITS USE.


VALPRO SUPPORT DOWNLOADS

REACH-IN REFRIGERATORS AND FREEZERS:

VP1R – Single Door Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP2R – Two-Door Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP1F – Single Door Freezer
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP2F – Two-Door Freezer
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram


GLASS DOOR MERCHANDISERS:

 VP1R-23 – Single Swing Glass Door Merchandiser Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP2R-48L – Two Sliding Glass Door Merchandiser Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP2R-48 – Two Swing Glass Door Merchandiser Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP1F-23 – Single Swing Glass Door Merchandiser Freezer
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP2F-48FDV – Two Swing Glass Door Merchandiser Double Volt Freezer
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram


UNDER COUNTER REFRIGERATORS AND FREEZERS:

HC-VPUCR27 – 27″ Single-Door Under Counter Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

HC-VPUCR48 – 48″ Two-Door Under Counter Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

HC-VPUCR60 – 60″ Two-Door Under Counter Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

HC-VPUCF27 – 27″ Single-Door Under Counter Freezer
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

HC-VPUCF48 – 48″ Two-Door Under Counter Freezer
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

HC-VPUCF60 – 60″ Two-Door Under Counter Freezer
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram


FOOD PREPARATION TABLES / SANDWICH & SALAD TOP MAKERS:

 VP29S – 29″ Sandwich / Salad Food Prep Table Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP48S – 48″ Sandwich / Salad Food Prep Table Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP60S – 61″ Sandwich / Salad Food Prep Table Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP29SM – 29″ Mega-Top Sandwich / Salad Food Prep Table Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VP48SM – 48″ Mega-Top Sandwich / Salad Food Prep Table Refrigerator
Product Spec Sheet Operators Instruction ManualDimensional DrawingParts Diagram

VP60SM – 61″ Mega-Top Sandwich / Salad Food Prep Table Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VPP44 – 48″ One Door Pizza Prep Table Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VPP67 – 71″ Two-Door Pizza Prep Table Refrigerator
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram


BAR REFRIGERATION:

HC-VPB50 – 50″ Horizontal Bar Bottle Cooler
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

HC-VPB65 – 65″ Horizontal Bar Bottle Cooler
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

HC-VP48G – 49″ Two Glass Swing Door Back Bar Cooler
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

HC-VP60G – 61″ Two Glass Swing Door Bar Back Cooler
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

HC-VP72G – 73″ Three Glass Swing Door Back Bar Cooler
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram


ICE MAKERS:

 VPIM55 – Commercial 60 lb. Ice Maker Machine
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VPIM85 – Commercial 85 lb. Ice Maker Machine
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VPIM280 – Commercial 280 lb. Ice Maker Machine
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VPIM420 – Commercial 420 lb. Ice Maker Machine
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram

VPIM1000 – Commercial 1000 lb. Ice Maker Machine
Product Spec SheetOperators Instruction ManualDimensional DrawingParts Diagram